Terms & Conditions
Last updated: September 13, 2026
These Terms & Conditions ("Terms") govern your use of edenmtl.com and related pages (the "Site") and any services described on the Site, offered by Eden ("Eden," "we," "us," or "our") — a sole proprietorship operated by Jacob Murphy, doing business as Eden, based in Montreal, Quebec, Canada. By using the Site or booking a call with us, you agree to these Terms.
Who This Is For
Eden's services are designed for real estate agents and teams and are offered on a business-to-business basis. The Site and our services are not directed at consumers seeking real estate services, and nothing on the Site constitutes real estate, legal, financial, or investment advice.
Description of Services
Eden provides AI-assisted client acquisition systems for real estate agents and teams, which may include advertising campaign setup and management, CRM and calendar configuration, automated outbound and lead-qualification workflows, and related consulting. The exact scope, deliverables, and timeline for any engagement are defined on your strategy call and in the specific proposal or agreement you receive from us — not on this Site.
No Guarantee of Results
Where we state a delivery guarantee (for example, that your system will be live within a stated number of days of kickoff), that guarantee covers the delivery timeline only. We do not guarantee any specific number of leads, appointments, closings, sales volume, GCI, or other business outcome. Results depend on factors outside our control, including your market, ad spend, pricing, responsiveness, and how leads are followed up on.
Fees & Payment
Engagements typically involve a one-time build fee, scoped to your team size and market, followed by ongoing monthly service fees once your system is live. Any advertising spend we front on your behalf (as described on the Site or in your proposal) is a promotional credit toward your ad account, not a cash payment to you, and does not obligate you to reimburse us for it. Specific fees, payment terms, and any minimum commitment are set out in your individual proposal or agreement, not on this Site. Unless your agreement states otherwise, engagements are month-to-month with no long-term contract.
Your Responsibilities
- Providing timely access to the accounts and information needed to build and run your system (e.g., ad accounts, CRM, calendar)
- Ensuring you have the appropriate licensing and authority to operate as a real estate agent or team in your market
- Complying with applicable advertising, real estate, and consumer-protection laws and your local real estate board or association rules
- Timely follow-up with leads and appointments generated through the system
Intellectual Property
Eden retains ownership of its underlying processes, playbooks, software configurations, and know-how. Ad accounts, CRM data, and content specific to your business remain yours. Nothing in these Terms transfers ownership of Eden's proprietary systems or methodology to you.
Third-Party Services
Delivering our services relies on third-party platforms we don't control, including advertising platforms (e.g. Meta, Google), GoHighLevel/LeadConnector (our CRM, form, and scheduling platform), and Netlify (our hosting provider). We aren't responsible for outages, policy changes, or account actions taken by these third parties.
Limitation of Liability
To the maximum extent permitted by law, Eden is not liable for indirect, incidental, or consequential damages arising from your use of the Site or our services, including lost profits or lost business opportunities. Our total liability for any claim relating to our services is limited to the fees you paid us in the three months preceding the claim.
Termination
Either party may terminate an ongoing engagement in accordance with the notice terms in your individual proposal or agreement. Absent a specific agreement, either party may terminate a month-to-month engagement with written notice. Fees for work already performed are non-refundable.
Disclaimers
The Site and any related materials are provided "as is" without warranties of any kind, express or implied. We make reasonable efforts to keep the Site accurate but do not warrant that it is error-free or uninterrupted.
Governing Law
These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Contact Us
If you have questions about these Terms, contact us at jacob@edenmtl.com.
See also our Privacy Policy.